At Jordyn Voyage, your satisfaction is our priority. If you are not entirely happy with your purchase, please review our return and refund policy below.

1. Return Eligibility
You may request a return within 7 days of receiving your order if:

• The product is unused and in its original condition and packaging.

• You have proof of purchase (e.g., order confirmation or delivery receipt).

• The item was damaged or defective upon delivery, or the wrong product was sent.

2. Non-Returnable Items
Returns will not be accepted for:

• Products that have been used or damaged by the customer.

• Items returned after the 7-day window.

• Personalized or special-order items.

3. Return Process
To initiate a return:

• Email us at [email protected] within 7 days of receiving the product.

• Include your order details and reason for return.

• Once approved, we will schedule a pickup or provide return instructions.

Note: Customers are responsible for returning the item safely unless the return is due to our error (e.g., wrong or damaged product).

4. Refunds

• Refunds are issued only after the returned item has been received and inspected.

• We will contact you to arrange refund details once your return is accepted.

5. Contact Us
If you have any questions about this policy or your order, please contact us:
📧 Email: [email protected]

Thank you for shopping with Jordyn Voyage!